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Last updated April 26, 2026

Practice Area · Emergency Room Error

Florida Emergency Room Error Lawyers

Missed and delayed diagnoses are the dominant pattern in emergency-department malpractice. CRICO Strategies, the malpractice-data arm of the Risk Management Foundation of the Harvard Medical Institutions, reports that diagnostic error appears in roughly forty-seven percent of emergency-department malpractice claims; in the body of CRICO claims, neurologic and vascular conditions alone account for thirty-one percent.

Jorge L. Flores has thirty years in Florida medical malpractice, including years on the defense side before transitioning to represent families. The firm reads ER charts the way the defense reads them; the triage time, the differential the doctor formed, the workup that was ordered, and the workup that was not.

Florida ER cases turn on three things: whether the prevailing professional standard was met under Fla. Stat. § 766.102, whether Roessler v. Novak apparent-agency reaches the hospital where the ER physician is an independent contractor, and whether the patient’s condition was survivable when the ER doctor first laid hands on the chart.

Jorge L. Flores, Esq., Florida emergency room error lawyer
Reviewed By
Florida Bar No. 53244

Background
Former hospital defense attorney
Practice
Medical malpractice exclusively
Experience
30 years in Florida medical malpractice
Languages
English & Español

Verify on Florida Bar →

  AV Preeminent® Rated   Board Certified Civil Trial   Statewide Florida

CRICO ED Claims
47%
Of emergency-department malpractice claims involve missed or delayed diagnosis, the dominant ED claim category. Source: CRICO Strategies ED Benchmarking Report.
Insufficient Assessment
65%
Of emergency-department malpractice cases involve insufficient patient assessment as a contributing factor (compared to 35 percent in ambulatory care). Source: CRICO Strategies 10-Year Assessment.
Neurologic / Vascular
31%
Of ED diagnostic-error claims involve neurologic or vascular conditions; stroke, MI, aortic dissection, and pulmonary embolism are recurrent. Source: CRICO 2021 ED diagnosis study.

Key Points about Florida ER Malpractice Law
I
Governed by Florida Statute § 766.102 and EMTALA
Florida ER claims are evaluated under the “prevailing professional standard of care.” The federal Emergency Medical Treatment and Labor Act (EMTALA, 42 U.S.C. § 1395dd) imposes a separate duty to medically screen and stabilize before transfer or discharge.
II
Hospitals can be liable for ER doctors under Roessler v. Novak
Most Florida ER physicians are independent contractors, not hospital employees. Under Roessler v. Novak, 858 So. 2d 1158 (Fla. 2d DCA 2003), a hospital can still be vicariously liable when the physician acts with the apparent authority of the hospital. ER cases are the paradigm setting because patients do not select their on-call doctor.
III
Same-specialty experts required under § 766.102(5)
Florida ER cases require an emergency-medicine physician expert; a board-certified emergency medicine doctor must be the one who reviews the chart and signs the corroborating affidavit. Wrong-specialty matches result in dismissal regardless of underlying merit.
IV
Two-year SOL with discovery rule
Under Fla. Stat. § 95.11(4)(b), the deadline runs two years from discovery, with a four-year outer repose; a fraud-and-concealment exception extends to seven years. Late-recognized harm from missed diagnoses regularly triggers the discovery rule.

On This Page

ER charts read in a particular order: the triage time, the chief complaint, the differential diagnosis the physician formed, and the workup that was ordered against it. The case is in the gap between the differential and the workup; what the doctor was thinking, and what the doctor did about it.

Jorge L. Flores, Esq.

§ 01

01 · Definition

What counts as an emergency room error in Florida

An emergency room error becomes Florida malpractice when the ER provider departs from the prevailing professional standard of care under Fla. Stat. § 766.102, and that departure more likely than not caused the patient’s harm. Not every bad outcome from an emergency-department visit is malpractice; patients arrive at Florida emergency rooms with conditions that are sometimes already beyond rescue, and emergency medicine is genuinely a high-volume, high-acuity specialty. The legal question is narrower: would a reasonable emergency-medicine physician have evaluated, worked up, treated, and disposed of the patient differently? CRICO and AHRQ data identify six recurring categories of error in ED malpractice claims; the most common patterns map directly to the firm’s related diagnostic-error pages on stroke misdiagnosis, aortic dissection, and compartment syndrome.

ER Misdiagnosis · Delayed Diagnosis
Missed or Delayed Diagnosis
The single most-claimed ED error pattern. Stroke missed in patients with atypical presentation, MI dismissed in younger or female patients, sepsis recognized too late, aortic dissection mistaken for chest pain or back strain, pulmonary embolism missed in patients with normal vital signs.
ER Triage Negligence
Triage and Prioritization Failures
Under-triaging high-acuity presentations, missing red-flag symptoms in the chief complaint, or extended waiting-room times for patients meeting Emergency Severity Index criteria for immediate evaluation. The triage time-stamp is recorded; the question is what the team did with it.
Sent Home from ER Still Sick
Premature or Improper Discharge
Sending an unstable patient home before the workup was complete; failing to admit a patient who met admission criteria; inadequate discharge instructions or follow-up arrangements. EMTALA imposes a federal duty to stabilize before discharge that is independent of the state-law standard of care.
ER Medication Errors
Medication and Dosage Errors
Wrong drug, wrong dose, dangerous interactions, allergy reactions despite documented allergy, or failure to give a time-critical medication (such as tPA for ischemic stroke or empiric antibiotics in suspected sepsis) within the standard-of-care window.
Failure to Monitor in ER
Failure to Monitor or Respond
Vital-sign changes that were charted but not acted upon; falling oxygen saturation in an unmonitored bed; deteriorating mental status missed because nurse-to-patient ratios were unsafe. The vital-sign flowsheet is the central evidence.
ER Communication Failures
Communication Breakdowns
Hand-off failures between ER physician, consulting specialist, and admitting team; missed call-backs from radiology on a critical imaging finding; failure to document the consultation thread that would have changed disposition. CRICO data report communication factors in roughly thirty percent of malpractice claims overall.

§ 02

02 · Florida Malpractice Threshold

When an ER error becomes Florida malpractice

A Florida ER malpractice case requires four elements: duty, breach, causation, and damages. Each element ties to specific evidence in the medical record and the institutional records the ER generates. The standard-of-care analysis is governed by Fla. Stat. § 766.102, the “prevailing professional standard of care” for the relevant specialty, established through testimony from a same-specialty emergency-medicine expert.

Element 01
Duty
An ER provider owes a duty of care to every patient who walks in. EMTALA imposes a separate, independent federal duty to provide a medical screening examination and to stabilize before transfer or discharge; the duty attaches at registration regardless of insurance or ability to pay.
Element 02
Breach
Failure to follow the prevailing emergency-medicine standard. Documented breach examples: failure to form an adequate differential diagnosis, failure to order indicated imaging, failure to recognize critical lab or vital-sign trends, failure to escalate to a consultant, premature discharge.
Element 03
Causation
The breach more likely than not caused the catastrophic outcome. Florida applies the Gooding 51 percent rule strictly; the plaintiff’s underlying condition must have been survivable, with appropriate ER recognition and intervention, before the breach.
Element 04
Damages
Measurable harm: permanent neurological deficit from missed stroke, cardiac damage from delayed MI recognition, multi-organ failure from missed sepsis, surgical loss from missed bleed, or death. Severity drives priority of pre-suit investigation.
The Causation Question Florida ER Cases Turn On
Was the patient’s condition survivable when they walked into the ER?
Under Gooding v. University Hospital, 445 So. 2d 1015 (Fla. 1984), the plaintiff must show the patient’s underlying condition had a greater than 50 percent chance of survival before the ER breach. In a missed-stroke case, that means establishing that timely tPA or thrombectomy more likely than not would have produced a meaningfully better outcome. The same analysis applies in missed-MI, missed-sepsis, missed-aortic-dissection, and missed-PE cases. Florida explicitly rejects loss-of-chance recovery; the standard does not bend for emergency medicine.

§ 03

03 · How ER Errors Actually Happen

What the malpractice-claim data show

The dominant pattern in emergency-department malpractice claims is not surgical or procedural; it is diagnostic. Claim data from the two largest medical-malpractice databases in the country, CRICO Strategies (Risk Management Foundation of the Harvard Medical Institutions) and The Doctors Company, point in the same direction year after year: missed and delayed diagnoses cause the catastrophic ER outcomes that drive the highest-value cases. Florida ER claims track the national pattern.

CRICO ED Claims Data
Diagnostic error is the dominant ED claim category
CRICO Strategies’ ED Benchmarking Report identifies missed and delayed diagnoses as the dominant ED claim category, present in roughly 47 percent of ED malpractice cases. The Doctors Company 2021 retrospective, covering ED claims from 2014 through 2020, reports an even higher diagnosis-related share at 58 percent.
Insufficient ER Patient Assessment
The ED is the highest-risk setting for assessment failures
CRICO’s 10-Year Assessment of 124,000 medical-malpractice cases identified insufficient patient assessment as a contributing factor in 65 percent of ED cases, compared with 35 percent in ambulatory care and 38 percent in inpatient care. Assessment failures include incomplete history, missed physical findings, and inadequate differential diagnosis.
ER Failure to Order Tests
CT scans are the most-frequently-not-ordered ED test in claims
In the 2021 ED diagnosis study published by The Doctors Company, failure or delay in ordering a diagnostic test was the most common contributing factor; CT imaging was the test most frequently not ordered or delayed. The implications for missed stroke, missed PE, missed aortic dissection, and missed traumatic intracranial hemorrhage are direct.
Top Missed Conditions in ER Claims
Stroke, MI, sepsis, and aortic dissection drive the high-severity ED claims
An AHRQ systematic review of ED diagnostic-error claims identifies the recurring high-severity conditions: fracture, stroke, myocardial infarction, appendicitis, venous thromboembolism, spinal cord compression, aortic aneurysm and dissection, meningitis, sepsis, and traumatic intracranial hemorrhage. CRICO’s 2021 ED study reports neurologic and vascular conditions account for 31 percent of ED diagnostic-error claims combined.
The pattern is consistent across data sources: ED malpractice cases are won and lost in the diagnostic process, not in the procedural one. The Law Offices of Jorge L. Flores, P.A., investigates these cases the way an emergency-medicine defense expert would prepare to defend them, and looks for the gap between the differential diagnosis the ER physician should have formed and the workup that was actually ordered.

§ 04

04 · Recurring Fact Patterns

The five Florida ER fact patterns that recur

Five fact patterns dominate Florida ER malpractice litigation, all of them grounded in diagnostic error. Each has its own clinical course and its own evidentiary fingerprint; the records the firm pulls in each are different, and the same-specialty experts retained are different. The 2-million-dollar resolution this firm obtained in a missed hemorrhagic-stroke matter, and the 12.25-million-dollar verdict in a missed ischemic-stroke matter, are illustrations of how high case value rides on whether the recognition was timely.

Missed Stroke in ER
Missed Stroke in the ER
Atypical presentations: posterior-circulation strokes that look like vertigo; younger patients with risk factors not asked about; women with symptoms attributed to migraine. Missed stroke forecloses the time-critical tPA or thrombectomy windows. Standard of care turns on whether NIHSS scoring, head CT, and neurology consult were obtained promptly.
Missed Heart Attack in ER
Missed Heart Attack and Cardiac Disease
Atypical chest pain in younger or female patients dismissed as gastritis or anxiety; non-classic MI presentations missed despite charted risk factors; failure to obtain serial troponins or to repeat the EKG. The EKG and troponin order timing are the central evidence; the differential the physician documented either captured cardiac etiology or did not.
Missed Sepsis in ER
Missed or Delayed Sepsis Recognition
Failure to apply qSOFA or SIRS screening; failure to draw lactate; failure to start the sepsis bundle (cultures, broad-spectrum antibiotics, fluid resuscitation) within the standard-of-care window. Septic shock is rapidly fatal; recognition delays of even hours can be the difference between recovery and multi-organ failure.
Missed Aortic Dissection & Internal Bleeding
Missed Bleed: Aortic Dissection, PE, Intracranial Hemorrhage
Aortic dissection mistaken for chest pain or MSK back pain; pulmonary embolism missed in patients with normal saturation; subarachnoid hemorrhage dismissed as “the worst headache of my life” without LP or CT angiography. The CT-imaging order time and indication are the core evidence; failure to image is the recurring breach.
Premature ER Discharge
Premature Discharge and Bounce-Backs
Patient discharged with abnormal vital signs; patient discharged before pending labs returned; patient sent home with inadequate follow-up arrangements who returns deteriorated within 48 to 72 hours. EMTALA imposes a federal stabilization duty; the discharge note and the bounce-back time-stamp tell the story.
Cross-Cutting Pattern
The ER as the Diagnostic Choke Point
Across all five patterns above, the underlying claim is diagnostic. ER misdiagnosis cases overlap heavily with this firm’s Florida misdiagnosis pillar; the difference is the venue, the time pressure, and which standard of care applies. Where the diagnosis was missed in an ER specifically, this page is the entry point.

§ 05

05 · Hospital Liability for ER Doctors

Hospital liability for ER physicians under Roessler v. Novak

Most patients assume that the doctor in the ER is a hospital employee. In Florida, that is usually wrong. The vast majority of ER physicians are employed by an independent emergency-medicine staffing group that contracts with the hospital. Under traditional vicarious-liability principles, that arrangement would shield the hospital from liability for the ER doctor’s negligence. Florida law, however, recognizes a doctrine that frequently changes the answer: apparent agency.

The Roessler v. Novak three-element test

Roessler v. Novak, 858 So. 2d 1158 (Fla. 2d DCA 2003), is the controlling Florida appellate authority on hospital vicarious liability for the negligence of independent-contractor physicians, including ER doctors. The court adopted a three-element apparent-agency test: (1) a representation by the principal hospital, (2) reliance by the patient on that representation, and (3) a change in position by the patient in reliance on the representation.

The ER setting is the paradigm context for apparent agency precisely because patients do not select their own ER physicians. The hospital advertises its emergency department, the patient walks through the door, and the hospital decides which on-call physician sees the patient. The Florida courts have repeatedly held that this configuration creates a jury question on apparent agency: whether the hospital, by holding itself out as providing emergency care, represented that the ER physicians were its agents.

Why hospital admission documents matter

Florida hospitals respond to Roessler by attempting to disclaim apparent agency in their admission documents. A typical admission form includes language stating that ER physicians, radiologists, anesthesiologists, and other specialists are independent contractors and not hospital agents. Florida appellate courts have not treated such disclaimers as automatically dispositive; the analysis turns on whether the language is sufficiently clear and conspicuous, whether the patient genuinely had a choice, and whether the totality of the circumstances would have led a reasonable patient to believe the physician was a hospital agent. The Law Offices of Jorge L. Flores, P.A., obtains and analyzes the specific admission documents the patient signed, line by line, in every Florida ER case.

Other paths to hospital liability

Apparent agency is not the only theory of hospital liability for ER care. Insinga v. LaBella, 543 So. 2d 209 (Fla. 1989), recognizes hospital liability for negligent hiring or retention of an independent-contractor physician. Pope v. Winter Park Healthcare Group, Ltd., 939 So. 2d 185 (Fla. 5th DCA 2006), recognizes nondelegable duty as a separate path where the hospital’s duty arises out of statute, regulation, or contract. EMTALA imposes its own federal screening-and-stabilization duty directly on the hospital. The firm investigates each path in every Florida ER case and pleads the theories that the institutional records support.

From Triage to Discharge

Where the law looks for ER mistakes

An emergency-department visit moves through five clinical stages. Each stage has its own standard of care, its own typical failure points, and its own evidence in the chart. Florida malpractice cases are won and lost by tracing what happened at each step.

01
Triage
Arrival & Initial Assessment
Was the chief complaint properly captured? Was the right Emergency Severity Index level assigned? Were red-flag symptoms acted on or charted and ignored?
02
History & Exam
Provider Evaluation
Was a complete history taken? Was the physical exam adequate? Did the differential diagnosis the doctor formed include the condition that turned out to be present?
03
Workup
Tests & Imaging Ordered
Was the right CT, MRI, EKG, or lab ordered? Were results read promptly and acted on? Failure or delay in ordering CT is the most common contributing factor in claims.
04
Treatment
Intervention & Monitoring
Was time-critical treatment started in the standard window (tPA for stroke, antibiotics for sepsis, anticoagulation for PE)? Were vital-sign changes monitored and escalated?
05
Disposition
Admit, Transfer, or Discharge
Was the patient stable enough to go home? Did pending labs return before discharge? Were follow-up instructions clear? EMTALA requires stabilization before transfer or discharge.

Each stage produces records: triage flowsheets, provider notes, EHR audit trails, imaging studies, lab results, medication-administration records, and discharge instructions. The Law Offices of Jorge L. Flores, P.A., reads each stage of every Florida ER chart against the same-specialty emergency-medicine standard.

§ 06

06 · Pre-Suit

Florida’s mandatory pre-suit process for ER claims

Florida requires a mandatory pre-suit investigation under Fla. Stat. § 766.106 and § 766.203 before any medical-malpractice lawsuit can be filed. Failing to comply results in dismissal. For ER cases, the corroborating affidavit must reflect a genuine board-certified emergency-medicine match; defense counsel attacks the expert match first, and a thinly-supported affidavit can sink an otherwise meritorious case at the motion-to-dismiss stage.

Step 1
ER record acquisition
The firm orders the complete ER chart, the triage flowsheet, the nursing notes, the medication-administration record, the imaging and laboratory studies, and the EHR audit trail. The audit trail often reveals what the physician saw, when, and what was ordered next.
Step 2
Same-specialty emergency-medicine review
A board-certified emergency-medicine physician evaluates the records under § 766.102(5). The expert must specialize in the exact same specialty as the defendant and must have devoted professional time during the three years preceding the incident to active clinical practice in emergency medicine.
Step 3
Corroborating affidavit
The expert reduces the opinion to a written corroborating affidavit under § 766.203, identifying the specific breach and the specific causation theory. ER cases often require a second corroborating affidavit from a separate specialty (cardiology, neurology, infectious disease) to address downstream causation.
Step 4
Notice of Intent served
The firm serves each prospective defendant (ER physician, ER staffing group, hospital, any consultants involved) with a statutory Notice of Intent under § 766.106, including the corroborating affidavit and the factual basis. In ER cases the defendant list often includes more parties than family members anticipate.
Step 5
90-day pre-suit window
A mandatory 90-day investigation period begins. The statute of limitations is tolled. Both sides may exchange information under pre-suit discovery rules, including statutorily authorized interviews and unsworn statements.
Step 6
Defense response
The defense must reject the claim, offer to settle, or offer binding arbitration. ER cases with strong record evidence (clear differential failure, missed CT order, premature discharge before lab return) frequently resolve favorably during this window.
Step 7
Filing or settlement
If the case survives pre-suit, the complaint is filed in the appropriate Florida circuit court. Mandatory mediation typically follows within 120 days of filing. For the full statutory mechanics, see the firm’s Pre-Suit Requirements pillar.

§ 07

07 · Damages Framework

Damages you may recover in a Florida ER malpractice case

Florida medical malpractice damages fall into three categories. The framework that applies to ER cases today is more favorable to plaintiffs than many families realize, but the legislative landscape is in active flux and any new cap statute could change the calculation in pending cases. Public-hospital ERs (Jackson Memorial, county-operated emergency departments, state university medical schools) are subject to a separate sovereign immunity framework.

Economic Damages
Uncapped
Past and future medical treatment, long-term care, lost wages, loss of earning capacity, and out-of-pocket expenses. Stroke-survivor and cardiac-injury cases often carry life-care plans in the millions; economic damages have never been capped in Florida medical malpractice cases.
Non-Economic Damages
Currently uncapped
Pain, suffering, emotional distress, loss of enjoyment of life, and post-traumatic stress where psychiatrically documented. Statutory caps in § 766.118 were struck down in Estate of McCall (2014) and Kalitan (2017).
Punitive Damages
Capped under § 768.73
Available for intentional misconduct or gross negligence, including documented institutional indifference to recurring ER protocol failures. Capped at the greater of three times compensatory damages or $500,000, with statutory exceptions; procedural gatekeeper under § 768.72.

2026 Legislative Update
SB 248 has been filed for the 2026 Florida legislative session
SB 248 would re-impose a $750,000 cap on non-economic damages. As of the date of this guide, SB 248 has not received a committee hearing, and any new cap statute would likely face constitutional challenge under the same equal-protection analysis that governed McCall and Kalitan. Cases are valued under the law in force at the time of resolution.

Public hospital ER cases: sovereign immunity caps

Cases against public hospitals (Jackson Memorial, county health departments, state university medical school faculty) are subject to sovereign immunity caps under § 768.28: $200,000 per person and $300,000 per incident, regardless of severity. Several major Florida ERs are public; identifying defendant employment status is the first strategic decision in a Florida ER case.

ER deaths and the “Free Kill” exclusion

ER deaths are common; missed stroke, missed MI, missed sepsis, and missed aortic dissection all kill quickly when the diagnostic moment is missed. Florida’s wrongful-death framework under § 768.21(8) bars adult children of decedents over 25, and parents of adult decedents, from recovering non-economic damages in medical-malpractice wrongful-death cases. House Bill 6017 in 2025 would have repealed this exclusion; it passed both chambers but was vetoed. HB 6003 has been re-introduced for the 2026 session. The economic-damages claim survives regardless. For a full treatment of Florida cap jurisprudence, see the firm’s Florida Medical Malpractice Settlements pillar.

If a Florida ER Mistake Caused Catastrophic Harm
If a Florida ER missed a stroke, missed a heart attack, missed sepsis, or sent you home before the workup was complete, the Law Offices of Jorge L. Flores, P.A., will request the ER chart and EHR audit trail at no cost. The pre-suit investigation alone takes ninety days; calling early preserves options that calling late cannot.
Free Records Review →

§ 08

08 · Past Results

Selected case results

Recent matters from the Law Offices of Jorge L. Flores, P.A., in which the misdiagnosis or recognition failure occurred in a Florida emergency-department setting. See the firm’s full Case Results page for additional matters.

Verdict · Missed Ischemic Stroke
$12.25M
Failure to diagnose ischemic stroke resulting in catastrophic permanent injuries. The case turned on the ED differential and the timing of stroke recognition relative to the tPA and thrombectomy windows.
Verdict · Evolving Stroke
$8.25M
Failure to timely diagnose evolving stroke. Demonstrates the firm’s capability in time-sensitive ED diagnostic-error matters where the central question was whether earlier recognition would have produced a meaningfully different outcome.
Resolution · Hemorrhagic Stroke
$2.0M
Failure to diagnose hemorrhagic stroke in an emergency-department setting. Demonstrates the firm’s capability in cases involving non-classic stroke presentations and time-critical neurological emergencies.
Prior results do not guarantee a similar outcome. Every case is different and must be evaluated on its own merits; past results are not a guarantee of future outcomes. Information presented here was not reviewed or approved by The Florida Bar. The information was provided by the Law Offices of Jorge L. Flores, P.A., 7700 N Kendall Drive, Suite 708, Miami, Florida 33156. Jorge L. Flores, Esq. is responsible for content; Florida Bar No. 53244.

09 · Why Florida Families Choose this Firm

Four reasons Florida families trust this ER malpractice law firm

Former defense-side perspective
Before representing families, Jorge Flores represented Florida hospitals, ER physicians, and their carriers. The firm knows how ER charts are produced, how defense counsel reads them, and where the gaps in the differential and workup typically appear.
Medical malpractice exclusively
The firm handles medical malpractice cases exclusively. ER litigation requires fluency with emergency-medicine standards, sepsis bundles, stroke and MI time-windows, and the institutional records that establish breach; it is not a field for generalist personal-injury firms.
Statewide Florida reach
The firm represents Florida families statewide, with working familiarity with the circuit courts, defense firms, and same-specialty expert networks active in ER litigation across every major Florida market.
Bilingual representation
Every stage of every case is handled in English or Spanish, from intake through resolution. Discrepancies between what a Spanish-speaking patient described in the ER and what the chart records are themselves frequent evidentiary issues.

§ 10

Serving Families Across Florida

Florida ER malpractice lawyers serving all 67 counties

The Law Offices of Jorge L. Flores, P.A., represents Florida families in Miami, Tampa, Orlando, Jacksonville, Fort Lauderdale, West Palm Beach, St. Petersburg, Gainesville, Pensacola, and communities throughout the state. Every consultation is free; the firm takes calls in English and in Spanish.

Miami
Jackson, Baptist, HCA
Tampa
Tampa General area
Orlando
Orlando Health area
Jacksonville
UF Health area
St. Petersburg
All Children’s area
Fort Lauderdale
Broward Health area
Hollywood
Memorial Regional area
West Palm Beach
St. Mary’s area
Fort Myers
Lee Health area
Gainesville
UF Shands area
Pensacola
Sacred Heart area
Statewide
All 67 counties

§ 11

11 · Action Checklist

What to do if you suspect an ER error

If you or a family member suspect an emergency-department error caused serious harm, the steps below preserve options that delay or inaction can foreclose. The pre-suit investigation alone takes ninety days; calling early matters.

01
Get follow-up medical care immediately.
Health comes first. If symptoms persist or worsen, return to a different hospital or specialist; do not return to the same ER if you suspect a missed diagnosis. Time-critical conditions (stroke, MI, sepsis, dissection) compound rapidly.
02
Request your complete ER record.
Request the full ER chart from the hospital, including the triage flowsheet, nursing notes, all imaging studies, all laboratory results, the medication-administration record, and the discharge instructions. Florida law gives you a right to your records.
03
Document the timeline in your own words.
Write down what happened in your own words: arrival time, symptoms reported, what each provider said, what tests were ordered, what discharge instructions were given. Memory fades; contemporaneous notes preserve the case.
04
Do not give recorded statements alone.
If a hospital risk-management representative or insurance adjuster contacts you, decline a recorded statement and say you will respond through counsel. Recorded statements are made for the defense, not for you.
05
Contact a Florida medical malpractice attorney.
Same-specialty emergency-medicine record review is the only way to know whether the case has merit. The Law Offices of Jorge L. Flores, P.A., reviews ER records at no cost, in English or Spanish, and explains honestly what the records show.

Reputation & Peer Recognition

Recognized by peers, rated by clients

As a Florida emergency-room malpractice law firm, the Law Offices of Jorge L. Flores, P.A., is peer-reviewed by fellow Florida attorneys and publicly rated by clients. The recognitions below reflect independent third-party evaluation of the firm’s medical-malpractice practice.

Peer Review · Fellow Attorney

“Jorge is an exemplary attorney who embodies the personification of self-respect and the respect of others. His knowledge of the law and the application of the law to achieve the best results for his clients is absolutely amazing.”

Fellow Florida Attorney · via Martindale-Hubbell
Peer Review · Fellow Attorney

“Dedicated to seeking justice with hard work, preparation, and high ethical standards. Excellent litigation skills.”

Fellow Florida Attorney · via Martindale-Hubbell
Martindale-Hubbell
AV Preeminent® Rated
The highest peer rating for legal ability and professional ethics, based on confidential peer reviews from other attorneys and judges.
4.9
★★★★★
Client Rating
30 Google Reviews
Average 4.9 out of 5 stars across the firm’s full practice history on Google.
Peer reviews reflect the professional opinion of other attorneys, not a prediction of case outcome. Florida Bar rules prohibit lawyer testimonials that create unjustified expectations about results; every case is evaluated on its own merits.

12 · Common Questions

Florida emergency room error FAQs

Free Consultation · Hablamos Español

If a Florida emergency-room mistake caused you or a family member serious harm, the Law Offices of Jorge L. Flores, P.A., is ready to review your case today.

The firm represents families statewide. Every consultation is free, and no fee is collected unless the firm recovers compensation for you.

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