1. Introduction
Law Offices of Jorge L. Flores, P.A. (“the Firm,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, communicate with us, or engage our legal services.
This Policy complies with:
- Florida Information Protection Act (FIPA)
- U.S. Federal and State Privacy Laws
- California Consumer Privacy Act (CCPA/CPRA)
- General Data Protection Regulation (GDPR) for EU/EEA/UK residents
- American Bar Association (ABA) professional rules on confidentiality
By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect:
- Personal Identifiers: Name, address, phone, email, and similar information.
- Case Information: Details you provide about your legal issue, which are protected by attorney-client privilege.
- Financial Data: Billing information, invoices, and payment history.
- Technical Data: IP addresses, browser type, device IDs, cookies, and website analytics.
- Professional Information: Resumes or employment details if you apply for a position with us.
- International Data (GDPR): Any personal data submitted from outside the U.S., subject to GDPR safeguards.
3. How We Use Your Information
We use collected information for:
- Providing legal advice and representation.
- Communicating with you regarding inquiries, scheduling, and case updates.
- Complying with professional, ethical, and legal obligations.
- Processing payments and maintaining client accounts.
- Improving our website and client experience.
- Sending newsletters or updates (only if you opt in).
4. Legal Basis for Processing (GDPR)
If you are located in the EU, EEA, or UK, we rely on the following legal bases for processing your data:
- Consent: When you voluntarily provide personal data for inquiries or newsletters.
- Contractual Necessity: When processing is required to provide legal services.
- Legal Obligation: When laws require us to retain or disclose information.
- Legitimate Interests: To improve our services, prevent fraud, and maintain security.
5. Sharing and Disclosure of Information
We do not sell personal information. We may share data only in the following situations:
- With Service Providers: IT vendors, secure cloud providers, and payment processors bound by confidentiality agreements.
- With Co-Counsel and Experts: If needed for your case and with your consent.
- For Compliance: When required by law, regulation, or court order.
- With Your Authorization: If you direct us to share your information.
6. Cookies and Tracking
Our website uses cookies and analytics tools (such as Google Analytics). These may track browsing behavior, technical data, and usage patterns. You can disable cookies in your browser settings.
For EU/UK visitors, we will request cookie consent where required under GDPR and the ePrivacy Directive.
7. Data Security
We implement industry-standard technical, administrative, and physical safeguards, including:
- Encrypted storage of sensitive data.
- Secure email and document exchange systems.
- Access limited to authorized personnel only.
Despite these measures, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access.
8. Data Retention
We retain personal data only as long as necessary:
- Client case files: As required under Florida Bar retention rules.
- Billing and payment records: As required by law.
- Marketing information: Until you unsubscribe or request deletion.
- GDPR clients: For as long as necessary to fulfill the purposes stated, unless longer retention is legally required.
9. Your Rights
Florida (FIPA)
- Right to notification in the event of a security breach.
California (CCPA/CPRA)
- Right to Know: Categories of personal information collected.
- Right to Access: Copies of personal data.
- Right to Delete: Request deletion (subject to exceptions).
- Right to Correct: Fix inaccurate data.
- Right to Opt-Out: Prevent data from being shared for marketing.
- Right to Non-Discrimination: Services will not be denied if you exercise your rights.
GDPR (EU/UK Residents)
- Right of Access: Obtain copies of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure (“Right to Be Forgotten”).
- Right to Restrict Processing.
- Right to Data Portability: Transfer your data to another controller.
- Right to Object: To certain types of processing (including marketing).
- Right to Withdraw Consent: At any time where consent was the legal basis.
To exercise these rights, contact us at the details below. We may require verification of your identity before processing requests.
10. International Data Transfers
If you are outside the United States and provide us with your personal information, please note that your data will be transferred to and processed in the United States, where privacy laws may differ.
We rely on contractual safeguards and professional rules of confidentiality to protect international client data.
11. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect information from children. If such data is discovered, we will delete it promptly.
12. Confidentiality and Attorney-Client Privilege
All communications seeking legal advice are treated as confidential and protected under attorney-client privilege, subject to applicable law and ethical rules.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
14. Updates to this Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted with a new effective date. Continued use of our services constitutes acceptance of any changes.
15. Contact Information
Law Offices of Jorge L. Flores, P.A.
7700 N Kendall Dr #708
Miami, Florida 33156
Phone: (305) 598-2221
Email: info@floreslawmiami.com